Privacy notice

Draft for legal review. This page is a starting point only and has not been checked by a solicitor or data protection adviser. Placeholders marked [ ] must be completed before publication.

Who we are

Hydrolux Biohazard Specialist, based near Haverfordwest, Pembrokeshire. Contact: 07737 295507 or hydrolux.biohazard@mail.com. Registered details and ICO registration number: [to be confirmed].

What we collect

When you contact us we may collect your name, phone number, email address, the property address or area, and the details you choose to give about your enquiry. We only ask for what we need to respond and to carry out work you instruct.

Why we use it

To respond to your enquiry, to arrange and carry out work, to keep records of jobs and waste handling, and to meet legal obligations. Our lawful bases are expected to be consent, contract and legal obligation — [to be confirmed on review].

Website forms

The enquiry form and Help Assistant on this website are not currently connected to an email inbox or database. Information typed into them is held only in your browser during your visit and is not transmitted to us. Please contact us directly by phone or email.

Sharing

We do not sell your information. We may share limited details with waste carriers, insurers, or a referring organisation where that is necessary to carry out the work — [to be confirmed on review].

How long we keep it

Retention periods: [to be confirmed on review].

Your rights

You have rights under UK data protection law, including access, correction, erasure, restriction and objection, and the right to complain to the Information Commissioner's Office. To exercise any right, contact us on 07737 295507 or hydrolux.biohazard@mail.com.